Refund Policy
Last Updated: February 27, 2025
At Song4You Studio, we are committed to delivering high-quality, customized songs crafted to your unique specifications. Due to the personalized nature of our services, all sales are final. However, we understand that exceptional circumstances may arise. This policy outlines our refund and cancellation terms.
1. No Refunds for Completed Orders
Once we begin working on your song, all payments are non-refundable. This is because our service involves significant creative labor, time, and resources tailored to your request. Refunds will not be granted due to subjective dissatisfaction with the song’s artistic style or content.
2. Cancellation & Partial Refunds
- If you cancel your order before work has started, you may be eligible for a partial refund, minus payment processing fees.
- Once the songwriting process has begun, no refunds will be issued.
- If your order is canceled by us (due to unforeseen circumstances or inability to fulfill the request), you will receive a full refund.
3. Revisions Instead of Refunds
To ensure satisfaction, we may offer minor revisions if the song does not meet essential specifications. Requests for revisions must be submitted within 48 hours of receiving the song. Extensive modification requests may require an additional fee.
4. Technical Issues
- If you do not receive your song due to a technical issue on our end, we will resend it at no additional cost.
- If you provided an incorrect email address or failed to download the file before the link expired, we will assist you but are not obligated to issue a refund.
5. Chargebacks & Disputes
Filing a chargeback or payment dispute without first contacting us will be considered a violation of this policy. We reserve the right to contest any unjustified chargebacks and report fraudulent disputes to payment processors.
6. Exceptions
Refunds or store credit may be issued only in exceptional cases at our sole discretion. If you believe your situation qualifies, contact us at support@song4youstudio.com within 48 hours of delivery.
7. Contact Us
If you have any questions about this policy or need assistance, please reach out to support@song4youstudio.com.
By placing an order, you acknowledge and agree to the terms of this Refund Policy.